POWERED BY AI & OCR
Extract Useful Data From Patient Records In Seconds
Simplify how incoming faxes and electronic records are processed and managed during patient access workflows. Digitize, classify, organize and extract critical information from documents and associate important data to the relevant patient record.
Benefit from intelligent vision and NLP technology
Our document capture technology streamlines document management activities by leveraging optical character recognition (OCR) vision technology and AI (NLP) to scan and extract information needed for patient access activities from documents like physician referral orders, patient encounter records and clinical documents for prior authorization.
We digitize your documents & intake process
Not only does our solution take care of extracting relevant details from a document, but it also ensures that those details are provided back into your EMR or EHR. We can do this through the creation of an order message that can be sent back into your system via the integration.
Effortless integration
HIPAA-compliant and cloud-based, our tech-enabled solution does not require any new hardware or software to be installed at your organization site. It can integrate with existing fax services or support a new fax managed service.
We can support integration through various means, including SFTP, APIs, or HL7.
Types of documents processed
- Patient references
- Authorization & benefit details
- Billing & collections
- Exam approvals
- Lab work and requisition forms
- Physician communications
IMPROVE DOCUMENT REVIEW ACCURACY
Reduce Document Review Errors & Delays
Alleviate administrative burden on your staff and possible human errors due to manual processing patient referrals or medical records during patient access workflows.
Decrease document handling time with AI
Our AI-powered OCR technology can read and process documents reducing the overall handling time per document. This reduces the manual effort needed to review each document thereby cutting down review time as well as increasing the overall productivity per team member. You can also avoid staff backlogs due to seasonal increase in patient volume by leveraging AI to process incoming documents on time.
Increase intake accuracy
Intake specialists look through many documents each day and are prone to human error, which could lead to entering the wrong information. which downstream causes other problems, including being unable to verify patients details with the respective payer.
Our solution makes sure everything is accurate so that you don’t deal with the downstream inaccuracies and delays, and inefficiencies.
Our machine learning algorithms continues to learn from each review
Our AI will monitor every document that it could not read to refine its algorithm and constantly improve its output.
Reduce cost-to-process and avoid interoperability challenges
Converting documents to digital and transferring data to EHRs is an expensive, time-consuming process. Our tech-enabled document capture solution helps teams avoid using multiple tools to solve these issues which at times are unable to communicate with each other. Without the burden of doing these mundane administrative tasks, you can reallocate your time and attention to more important things, like providing better patient care.
HELPFUL FEATURES
Accelerate Intelligent Review Of Every Document
Supports multiple channel intake
All documents received by our clients can be sent directly to our document capture solution for processing. Documents can be sent through multiple channels, like SFTP, APIs, or HL7, to ensure that all incoming documents get processed.
Information automatically split by patient
Specific patient information can be extracted from documents received with multiple patient records. Each patient record is tagged separately and classified by categories. Data is then extracted from each document and entered in your EMR.
Intelligent workflow management
Each document processed by our document capture solution is tagged the moment it is received and digitized. We can convert those different types of faxes that come into your electronic health record or medical record by sending it directly into your EHR or EMR where it gets stored electronically. Your staff will be able to track every document in our platform and its status. They can also review specific documents and send special instructions to our team for further processing.
Prioritize document review for urgent cases
Quickly identify and process documents required for urgent patient access STAT cases that need same day approvals.
EDUCATION
Helpful Resources For Your Team
We create educational materials frequently in the form of virtual office hours, articles, white papers, webinars and podcast episodes which help our clients and peers with common patient access and revenue cycle challenges they face. If you would like us to address a specific topic, feel free to reach out to us.