One of the big challenges that healthcare faces is that AI and other technology solutions have promised the world to healthcare leaders and then often fallen short. Once this happens, it creates a really challenging uphill battle for the next technology.
This has been particularly true with revenue cycle leaders who often express skepticism about AI’s role in healthcare due to past overpromises. While there are still some companies out there over promising, AI technology has developed so rapidly that many of the past promises are now current reality.
In this interview with Healthcare IT Today, Lora Pada, AVP of Customer Success at Infinx, shares with how Infinx is using AI and automation to free up healthcare staff for higher-value tasks and reduce manual workloads.
Navaneeth Nair, Chief Product Officer at Infinx, explains how it is really important with RCM to find the balance between using AI and knowing when the human expertise is needed to really make the process accurate and effective. He also breaks down cognitive reasoning.
Watch the video for more or read the full Healthcare IT Today article here.
