Patients consider themselves to be consumers of healthcare, and they expect a consumer-like experience with their physician’s office. Yet, many practices do not have a so-called “digital front door”. The bottom line is that provider adoption of digital access is synonymous with patient retention. Practices need to know how to meet patient expectations to protect patient panels and grab the Golden Ring of revenue with KLAS Research VP Revenue Cycle Management, Dustin Cragun.
Request a demo of our revenue cycle solutions to learn more.