ELIMINATE BUSY WORK
Tackle Repetitive Tasks With Automation
With 24/7 unattended automation, providers can offload repetitive, manual tasks to our system, which seamlessly manages web-based and desktop applications like EMRs and payer portals. This reduces administrative workloads and allows teams to focus on more critical, higher-value work.
Our AI and machine learning capabilities further streamline complex revenue cycle operations, such as claims processing, boosting efficiency and delivering predictive insights for smarter decision-making.
Additionally, seamless bi-directional integration with EMRs and billing systems ensures real-time data flow, minimizes errors, and speeds up revenue collection, creating a smoother, more efficient workflow.
Automation Menu
Automation as a Service
We support healthcare providers of all sizes and specialties from ambulatory practices, physician groups to large hospital systems by offering a flexible, cloud-based automation platform leveraged by our in-house technology and revenue experts to develop effective automations that make an impact to their bottom line.
SYSTEMS
EHR Automations
Eliminate manual, repetitive tasks where staff spends hours in transferring data across heterogenous systems.
- Data entry to EHR
- Data extraction from EHR to another system
- Extract clinical documents from one EHR to another system
PAYER CONNECTIONS
Payer Automations
Automations that check on eligibility, benefits and authorization status as well as determine whether a referral or authorization is required or not.
- Referral order check
- Eligibility verification initiation and updates
- Benefits checks
- Patient pay estimations
- Authorization determination checks
- Prior authorization case initiation and updates
- Payer portal checks
CLAIMS MANAGEMENT
Claims Automations
Reduce hours spent by staff on mundane tasks in the patient access workflow. RPA bots tackling various use cases custom built for your organization helps.
- Claims submission
- Billing tasks
- Payment posting
- Claim updates
- Claims follow-up
- Denials follow-up
- Appeals follow-up
CREDENTIALING
Credentialing Automations
Optimizing the mix of automation and human processing to automate the end-to-end verification of physician credentials.
- Physician credentials verification
- State license search
- DEA & malpractice checks
- Attestation in CAQH portal
- Application status checks
Recognized As Trusted Automation Vendor
Built By Revenue Cycle Experts
Effective automation integrations need to be designed with a thorough understanding of a provider’s workflow. Plus, healthcare data and interoperability are complex.
We use our extensive healthcare, clinical, compliance and revenue cycle domain expertise to create automations that reliably take care of repetitive and time consuming tasks for your clinicians, patient access and revenue cycle staff.
Flexible, Cloud-Based Environment
With our flexible technology platform, you won’t have to spend months on setup, configuration and maintenance.
Our automation platform operates in a secure cloud environment and does not require any new hardware or software investments by your organization.
Clients see a reduction in staff workload and costs in a matter of weeks and find it easy for their team to use without extensive training.
Human + Technology
Seamless Orchestration Between Automation & Staff
Organize intuitive workflows
Use the workflow management system to easily control and adjust automation, making sure automation and human input work together to simplify complex revenue cycle tasks—without adding new steps for staff.
Improve accuracy with human expertise
The way our human-in-the-loop automation works, combining routine automation with human intervention when needed, makes it easy for your staff, or our professional services team, to ensure accuracy for both simple and complex tasks.
Offload IT burden with fully managed services
Rely on fully managed services to develop, deploy, and maintain automation processes, freeing up your IT teams from daily management and troubleshooting, and ensuring the automation is yielding results for your team.
Data Stays Secure
Data security is a top priority for all our solutions. Here is what we consider:
Authentication & Authorization
Users are managed through an IAM too, Keycloak where they can only see and access data for the authorized tenant.
Data Security
System communicates with internet and services over HTTPS.
Encrypted Passwords
All the passwords in the configuration files are encrypted.
Encrypted Data Storage
Mongo DB and Amazon RDS are used with data encryption enabled at rest. Data is secure both in transit as well as at rest. All data stores and internal services are placed in private subnet within a VPC and internet facing services are served through load balancer.
S3 Protection
All the files and images generated by different automations, are persisted on S3 which is protected by the access and encryption enabled in S3. Only users with valid access can access and download generated information which makes data, secure at rest. SFTP exposed are backed by S3 and secures data.
HOW WE GET IT DONE
Our Automation Build Process
Our revenue cycle and technology experts audit your system configuration and existing revenue cycle workflow to identify automation opportunities. Necessary credentials are obtained, and data needed for the automation is retrieved.
After configuration and extensive testing, we build and implement the automation, monitor for exceptions and errors, and make adjustments as needed. Your team is then educated on the changes and opportunities the automation delivers.
Leveraging advanced analytics, we maintain and adjust the automation on an ongoing basis to optimize performance and ensure continuity with any future EHR, payer portal or application changes. An intuitive dashboard lets you see improved results the automation delivers in real-time.
Discover
workflows, data transfer and configurations
Build
build automation with API or robotic process automation
Validate
monitor automation for exceptions and errors
Go Live
train staff to work with automation
Manage
to ensure 24/7 operation of automation
HIGH VOLUME THROUGHOUT
Millions of Automations Run Annually
Our ten years of revenue cycle management experience has helped us refine our automations so that they yield positive ROI for our client providers.
2M+
saved per provider annually
15K+
data entry transactions automated daily
200 Hrs
saved per provider annually
Integrations
Compatible With Most EMRs
We offer bi-directional integration with most EHR/EMR/LIS/RIS with RPA, API, HL7, FHIR, X12 or EMR developer programs so that your staff can continue two work in their local system alongside our cloud-based automation platform. Here are some of the systems we integrate or are compatible with.
EDUCATION
Helpful Resources For Your Team
We create educational materials frequently in the form of virtual office hours, articles, white papers, webinars and podcast episodes which help our clients and peers with common revenue cycle administrative burdens and challenges they face. If you would like us to address a specific topic, feel free to reach out to us.
