Many organizations want to increase efficiency in the revenue cycle, but aren’t sure of exactly how to get started. In a recent MedCity News Influencers article, Infinx Chairman and CEO Jaideep Tandon outlines three considerations for everyone in revenue cycle management (RCM) to think about when looking at their strategic plans for 2025. There’s no better time than the beginning of the new calendar year to take a closer look at what’s working and what’s not, and with 15 years of healthcare experience under his belt Jaideep knows a thing or two about how to optimize cashflow.

The article references a fall report from Kaufman Hall that illustrates the vulnerability many hospitals in America are still facing despite strides post-COVID. Metrics show that of the 1300+ hospitals across the country that were surveyed, many are still “in the red” with increased numbers of high acuity patients which translates to less volume and more expenses. Most if not all of us have felt the strain of doing more with less at some point or another in our healthcare RCM journeys. Here are the three considerations that Jaideep recommends everyone in RCM explore to better their organizations:

  1. Remember that cash in the door is cash in the door. It’s oftentimes easy to lose sight of the forest for the trees and think that the lower dollar claims that your team is closing don’t matter. Jaideep reminds readers not to do this.
  2. Don’t just focus on technology. So often we get focused on the next shiny object in healthcare, when in reality there is a strategic mix of human touch and automation required to get the job done.
  3. Be willing to scale. Jaideep offers a personal anecdote here by sharing that for many years our team at Infinx only worked with smaller medical groups that maybe only had 5-10 physicians on staff. Over time, we saw that our point solutions were driving a great deal of value for those organizations and today we are taking that success to the next level by working with hospitals and health systems. The same scaling and growth can be true for your organization.

Ready to start 2025 on the good foot? Check out Jaideep’s article here and get started with maximizing revenue cycle efficiencies at your organization today.