At Infinx, diversity is not just a value—it’s how we work.
Our team spans the globe, with professionals in the United States, India and the Philippines working together to support healthcare providers and patients. This global perspective allows us to bring a wide range of experiences and ideas to the table, ensuring we deliver solutions that work for everyone.
Women play a key role in our leadership, driving change and setting an example for equity and inclusion in the workplace. So we are proud to welcome three accomplished women to our leadership team. Their expertise, dedication, and commitment to excellence will help us continue supporting healthcare providers in solving revenue cycle challenges.
Decades of Expertise in Revenue Cycle Management
Ramona (Criado) Hernandez, CRCR, VP, Revenue Cycle Solutions
Ramona Hernandez joins Infinx as VP, Revenue Cycle Solutions. With over 30 years of experience in revenue cycle management, she has a proven ability to lead teams, improve processes, and recover revenue. Her knack for identifying the root causes of underpayments and denials helps providers accelerate cash flow while reducing operational costs.
Ramona’s long-standing commitment to healthcare is clear. She has been a member of the Healthcare Financial Management Association (HFMA) for 25 years, serving in leadership roles, including Education Chair for the Western Region Symposium and Board Member for Northern California. In 2023, she received the HFMA Woman of the Year Legacy Award, recognizing her outstanding contributions to the industry.
A Commitment to Strong Client Relationships
Stephanie Solich, Regional Vice President of Sales
Stephanie Solich joins Infinx as Regional Vice President of Sales. With more than 15 years of experience in healthcare technology and client development, Stephanie has built a reputation for improving revenue cycle performance and maintaining long-term client relationships. She specializes in tailored SaaS solutions, strategic contract negotiations, and initiatives that consistently raise client satisfaction and Net Promoter Scores.
Stephanie holds certifications as a Revenue Cycle Representative (CRCR) and a Specialist in Payment & Reimbursement (CSPR), underscoring her expertise in healthcare financial management. She currently serves as Treasurer Elect on the Board of Directors for Northeast Ohio HFMA, where she continues to support healthcare leaders and organizations.
Meeting Healthcare Marketing Challenges Head-On
Gretchen Manica, AVP, Product Marketing
Gretchen Manica steps into the role of AVP of Product Marketing at Infinx. She brings years of experience from roles at Jzanus, AGS Health, and EZDI. Gretchen excels at connecting product teams with the needs of healthcare organizations. Her work focuses on sales support, helping clients better understand solutions, and improving how teams work together to solve problems.
Driving Diversity, Equity, and Inclusion at Infinx
These three leaders embody the core values of Infinx: teamwork, diversity, and a commitment to making a difference. Their experience, strong professional networks, and dedication to excellence reinforce our mission to create opportunities and deliver results for our clients and their patients.
