In this guest article for Express Computer, Infinx Chief Product Officer Navaneeth Nair discusses the importance of balancing human intelligence with AI automation in revenue cycle management (RCM). He explains how this synergy helps reduce claim errors, improve reimbursement, and streamline operations—while ensuring empathy and compliance remain central.
By using AI to support, not replace, human decision-making, healthcare providers can boost efficiency, maintain high-quality care, and ultimately improve their return on investment.
View the full article here.