WE’RE PRESENTING
The Secret to Scaling Patient Access: When to Lean on Vendor Partners
Are staffing shortages and increasing patient volumes keeping your team overwhelmed and stretched too thin? In this AAOE-hosted webinar, hear from OSS Health’s Patient Access Director, Danelle Newman, on how they tackled a high-volume bottleneck by outsourcing prior authorization. Discover how to create a balanced vendor relationship that relieves pressure from your internal team while maintaining the flexibility and control you need.
Key Takeaways:
- Determine Best Fit for Outsourcing: Learn key factors in deciding whether to outsource prior authorizations and how to retain oversight of critical patient access tasks like urgent and stat cases.
- Enhance Flexibility in Operations: Understand how cross-training internal staff and collaborating with external vendors can help orthopedic practices manage staffing shortages while maintaining high standards of patient care.
- Improve Efficiency Without Sacrificing Quality: Explore the potential benefits of outsourcing to streamline patient access processes and meet growing demands without compromising service quality.
- Mitigate Common Fears in Outsourcing: Address concerns related to vendor relationships through strategies like pilot programs and flexible agreements that ensure control and adaptability in patient access operations.
We’ll cover the fears, the solutions, and the benefits of outsourcing—plus how cross-training and automation make OSS Health’s patient access process more resilient and efficient. Learn from real-world examples and bring practical solutions back to your organization!
