Infinx is proud to be featured in Healthcare IT Today’s 2025 Health IT Predictions, where industry leaders share their insights on the evolving landscape of Revenue Cycle Management (RCM). Stuart Newsome, VP of RCM Insights at Infinx, highlighted how AI and automation will continue to revolutionize RCM, helping providers predict denials, optimize workflows, and stay ahead of payer strategies.
Here is Stuart’s prediction for the future of healthcare revenue cycle operations.
Stuart Newsome, VP of Marketing at Infinx
By 2025, AI in Revenue Cycle Management will become a game-changer, blending tools like cognitive AI, machine learning, and automation to make workflows smoother and more efficient. It’ll help predict and prevent denials by spotting trends in payer history, leading to cleaner claims and faster approvals. But it’s not just providers leveling up, payers are using their own AI to stay ahead, making it even more crucial for healthcare organizations to adopt these tools. Success will come down to using AI to boost efficiency and stay compliant while keeping up with ever-evolving payer strategies. The key will be finding the right balance between innovation and regulatory requirements to truly transform healthcare operations.