Radiology Revenue Cycle Accelerated

Conquer complex coding, prior authorization delays, and high denial rates with tech-enabled RCM services tailored to radiology providers.

SOLUTIONS FOR UNIQUE RADIOLOGY CHALLENGES

Navigating the complexities of radiology revenue cycle management

Radiology practices face certain challenges that complicate their revenue cycle:

Complex coding and billing

Each sub-specialty has its own intricate coding requirements that must be applied precisely to avoid denials and maximize reimbursements.

Prior authorization delays

High volumes of imaging services require fast, accurate pre-authorizations, which can be time-consuming and error-prone if done manually.

Claim denials

Frequent denials due to coding errors, eligibility issues, or inadequate documentation disrupt revenue flow.

Increased patient responsibility

As patients face higher deductibles, managing patient collections efficiently has become essential.

Compliance with regulatory changes

Keeping up with evolving healthcare regulations is crucial for avoiding penalties and ensuring consistent reimbursement.

ADVANCED CODING & BILLING

Accurate coding for radiology’s complex procedures

Radiology involves specialized coding for complex imaging procedures like MRIs, CT scans, and ultrasounds. Infinx’s AI-powered coding solutions ensure precise coding across sub-specialties, preventing costly errors.

Subspecialty specific coding

Automates coding for complex procedures like neuroradiology MRIs, musculoskeletal CT scans, and interventional radiology.

Improved claim accuracy

Reduces coding errors that frequently lead to denials in imaging services like mammograms or angiographies.

Real-time updates

Ensures coding is compliant with the latest CPT/ICD changes specific to radiology.

PRIOR AUTHORIZATION

Faster approvals for high-volume radiology procedures

Radiology practices often face delays in pre-authorization for high-tech imaging like MRIs and CT scans. Infinx automates this process, enabling faster approvals and reducing disruptions in patient care.

AI-powered automation

Speeds up prior authorizations for complex imaging, avoiding delays in urgent procedures like oncologic imaging or cardiothoracic scans.

Reduced cancellations

Faster approvals prevent the need to reschedule or cancel high-cost procedures due to slow authorizations.

Increased capacity

With quicker turnaround, your practice can handle more patients, optimizing the use of expensive imaging equipment.

DENIAL MANAGEMENT & PREVENTATION

Minimize denials for radiology-specific coding and claims

Radiology practices often face high denial rates due to coding errors in complex procedures like interventional radiology or neuroradiology. Infinx’s denial management platform helps identify and resolve these issues.

Subspecialty insights

Tracks common denial causes in high-risk procedures such as breast imaging or pediatric radiology, offering solutions to prevent recurring denials.

Automated denial resolution

Streamlines appeals for denied imaging services like CT and MRI, recovering lost revenue quickly.

Proactive prevention

Real-time data identifies denial trends, enabling adjustments in coding practices for procedures with high denial rates.

PATIENT ACCESS & FINANCIAL COMMUNICATIONS

Improve patient transparency for radiology costs

Radiology services, especially for advanced imaging like MRIs and PET scans, often involve high out-of-pocket costs. Infinx’s patient access solutions provide clear cost estimates, improving patient satisfaction and collections.

Upfront estimates for imaging procedures

Offer patients clear financial responsibility for expensive procedures like mammograms or CT scans.

Flexible payment plans

Provide options that help patients manage the costs of high-ticket procedures, reducing bad debt.

Enhanced patient satisfaction

By clearly communicating costs, you reduce confusion and delays in payment for advanced diagnostic imaging.

COMPLIANCE SOLUTIONS

Stay compliant with evolving radiology regulations

Radiology practices face strict regulatory standards, from HIPAA to CDSM mandates for advanced imaging procedures. Infinx ensures your practice remains compliant, reducing the risk of penalties.

CDSM compliance for imaging

Ensure adherence to decision support mandates for procedures like CTs and MRIs, which require documentation of clinical necessity.

Regulatory updates for radiology

Stay ahead of changes in regulations, particularly for imaging-specific standards around radiation safety and patient data protection.

CREDIT BALANCE & PAYMENT POSTING

Efficient resolution for radiology’s high volume transactions

Radiology practices, particularly large imaging centers, often experience credit balance challenges due to high patient volumes and frequent overpayments. Infinx automates credit balance resolution and payment posting.

Streamlined payment posting

Automates posting for high-volume imaging services like X-rays, MRIs, and ultrasounds, reducing errors in billing.

Credit balance resolution

Efficiently resolves outstanding balances, ensuring financial accuracy in radiology transactions.

Faster cash flow

By addressing unposted payments for costly procedures like angiography or interventional radiology, practices can recover revenue faster and reduce financial gaps.

CASE STUDIES

Real results from real radiology practices

Our track record speaks for itself. Here are a few examples of how Infinx has transformed revenue cycle for radiology practices:

Large Southwestern Imaging Group Overcame Prior Authorization and Eligibility Verification Obstacles With AI and Automation

A large Southwestern imaging group faced significant challenges in managing prior authorizations and eligibility verifications, leading to rescheduled appointments and lost revenue. The group implemented Infinx’s AI-powered Patient Access Plus platform to automate prior authorizations, streamline eligibility checks, and improve claim accuracy. As a result, the group saw a substantial reduction in manual effort, faster approvals, and enhanced patient satisfaction, processing over 13,000 authorizations per month with 98% adherence to turn-around times.

Nationwide Imaging Network Buttons Up Books With Credit Balance Resolution and Payment Posting Services

A large nationwide imaging network with over 330 centers faced significant challenges with credit balance resolution and delayed payment postings, leading to revenue leakage and negative patient experiences. Infinx implemented automated solutions to resolve $95 million in credit balances and streamline payment posting. The network reduced credit balances by 63% and improved their financial standing, helping them prepare for a successful IPO. Additionally, they decreased the need for manual intervention, improving operational efficiency.

How AI & Analytics Helped A Tennessee-Based Radiology Network Collect $14M From 120+ A/R

A Tennessee-based radiology network faced financial instability due to over $10 million in aging A/R. Infinx implemented its AI-powered A/R Recovery and Denials Management (ARDM) solution to prioritize claims and streamline recovery processes. Within six months, the network collected over $14 million from aging A/R, reduced 120+ day A/R inventory by 63%, and improved collections and cash flow. Key improvements included enhanced denial resolution and real-time actionable insights through machine learning.

Maximizing radiology outcomes

Financial outcomes

Radiology practices using Infinx’s RCM solutions experience a 10–15% increase in revenue due to more accurate coding and reduced denial rates. With 30% faster prior authorization approvals, providers reduce delays, improving cash flow. Additionally, a marked reduction in denials ensures a more consistent revenue stream, minimizing financial disruption.

Operational outcomes

Automation leads to a 70–90% reduction in manual tasks, freeing staff to focus on higher-value work, such as patient care. This increase in operational efficiency also results in improved patient satisfaction, as faster pre-authorization processing and clear financial communications lead to a better overall patient experience.

Clinical outcomes

Infinx’s solutions facilitate faster care delivery by reducing pre-authorization delays, enabling radiology practices to provide critical imaging services sooner. Additionally, streamlined workflows through automation reduce the administrative burden on clinical staff, allowing for more efficient operations and enhanced patient outcomes.

EDUCATION

Helpful resources for your team

We create educational materials frequently in the form of virtual office hours, articles, white papers, webinars and podcast episodes which help our clients and peers with common revenue cycle administrative burdens and challenges they face. If you would like us to address a specific topic, feel free to reach out to us.

PODCAST

Combat Rising Radiology Costs With AI & RPA

WEBINAR

Standardizing Prior Authorization Workflows

ARTICLE

Navigating Hospital EHR Transitions for Pathology and Radiology Practices

Increase your radiology profitability

Schedule a meeting to learn how our revenue cycle solutions can help.