Administrative tasks account for nearly 34% of healthcare costs in the U.S., according to a study published in *Health Affairs.*
That’s more than double the percentage spent by other high-income countries. For healthcare providers, this means time and money are being drained by processes that could be streamlined with the right tools.
Automation in revenue cycle offers a way to tackle this inefficiency head-on.
By taking over repetitive and time-consuming tasks like claim follow-ups and eligibility checks, automation not only saves time but also improves accuracy and efficiency.
Here are five reasons healthcare providers are increasingly turning to automation as an essential part of their revenue cycle management strategy.
Reason #1 – Boosting Productivity Without Adding Staff
Revenue cycle automation makes it possible to handle more work without increasing team size. Charulata Nevatia, Director of Product, Automation, Infinx, shares that automating claims processing can double productivity, allowing team members to complete 60 tasks a day compared to 30 manually. This means fewer bottlenecks and faster results.
“Automation is all about amplifying human potential. By handling repetitive tasks, we free up teams to focus on higher-value activities that drive better outcomes for patients and providers alike,” Charu explains.
Reason #2 – Affordable Options for Smaller Providers
High-cost integrations like APIs or HL7 can be a barrier for smaller hospitals and clinics. Revenue cycle automation provides an affordable alternative. Tools like Infinx’s ready-to-use solutions are designed to minimize costs while delivering maximum impact, often being set up in just two days with minimal resources.
Reason #3 – Solving Problems Across the Board
Automation isn’t limited to one area of the revenue cycle—it can handle a variety of needs, from eligibility checks to claim follow-ups and referral tracking. For example, once an automated tool is developed, it can be quickly customized and deployed across multiple providers, making it both scalable and versatile.
Reason #4 – Saving Time with Revenue Cycle Automation and On-Demand Processes
Manually updating claim statuses or tracking referrals can consume hours of staff time. Revenue cycle automation allows these tasks to run in the background. For example, an employee can upload a file, and the system will process it while they move on to other priorities. Results are delivered directly to their inbox, saving time and reducing errors.
Reason #5 – Keeping Providers Informed
Revenue cycle automation doesn’t just execute tasks—it also keeps users in the loop. With custom alerts, staff are notified when work is complete or if issues arise, ensuring nothing slips through the cracks. This helps maintain smooth operations, even on the busiest days.
Here’s a customer example of prior authorization automation in action: [**How Tennessee Orthopedic Alliance Cut Authorization Delays by 75% with Infinx AI**](https://www.infinx.com/case-study/how-tennessee-orthopedic-alliance-cut-authorization-delays-by-75-with-infinx-ai/)
Making Automation Work for You
Automation tools should adapt to your unique needs. Infinx’s solutions provide the flexibility to run scheduled tasks or handle processes on-demand. By adopting revenue cycle automation, healthcare providers can stay competitive, reduce costs, and focus on what matters most—delivering quality patient care.