MUMBAI, India — May 21, 2024 – KKR, a leading global investment firm, and Infinx Services Private Limited (“Infinx”), an AI-driven company providing innovative and scalable revenue cycle solutions for the U.S. healthcare market, today announced the signing of definitive agreements under which a fund managed by KKR will invest in Infinx. Through this investment, KKR will leverage its extensive experience in the global healthcare and technology sectors to accelerate Infinx’s growth, expand Infinx’s network, and support bolt-on acquisitions. Norwest Venture Partners, who led a financing round in Infinx in 2021, also participated.

Founded in 2012, Infinx provides data-driven AI and automation solutions for U.S. healthcare revenue cycle management (RCM). Infinx’s Healthcare Revenue Cloud platform supports end-to-end revenue cycle business functions with AI, automation, payer integrations and workforce management. The US healthcare market is valued at approximately $4.3 trillion representing over 18% of the US GDP. Infinx solutions support 172,000 healthcare professionals across 4,000 facilities including ambulatory, acute care and post-acute care providers. Infinx counts over 400 leading healthcare organizations as customers including hospitals, health systems and some of the largest outpatient healthcare providers in the country. In 2023, Infinx was ranked as a top RCM vendor by healthcare research firms Everest Group and Black Book Research.1

Akshay Tanna, Partner and Head of India Private Equity, KKR, said, “Digital transformation will play an increasingly important role in helping companies to streamline complex processes and improve productivity. Considering this tailwind, we are pleased to invest in Infinx given its comprehensive suite of flexible, tech-enabled offerings, strong management team and proven ability to serve healthcare providers. We look forward to leveraging KKR’s industry and operational expertise to further enhance Infinx’s scale and capabilities and advance its mission to benefit even more clients, and collaborating closely with Jaideep, Sudeep and their talented team to take Infinx to its next stage of growth.”

Jaideep Tandon, CEO of Infinx added, “We are thrilled to collaborate with KKR, one of the most experienced investors in the global healthcare and technology sectors with a track record of supporting some of the world’s most notable and innovative companies. Infinx has been a leader in the healthcare revenue cycle and an early adopter of automation and AI technologies. With KKR’s support, network and differentiated expertise, we are even better positioned to accelerate our growth and continue our investment in AI-driven solutions that improve the financial health of healthcare providers. Our customers have come to rely on our solutions to reduce administrative burden and revenue leakage so that they can focus on what they do best – delivering exceptional care to their patients and broadening access to healthcare.”

Sudeep Tandon, President of Infinx commented, “The partnership with KKR will allow us to accelerate our growth through continued strategic acquisitions and broaden our market reach to new healthcare specialties. We look forward to leveraging KKR’s deep healthcare and technology experience to increase our investments in AI, predictive analytics and automation.

Shiv Chaudhary, Managing Director of Norwest India, added, “Infinx has delivered high growth and built a strong foundation since our first investment in 2021. We are excited to invest further in this financing and welcome KKR as an investor. With its differentiated offering, seasoned team and proven customer success, Infinx is well positioned to become a leader in this very large market.”

KKR makes its investment from its Asian Fund IV. The transaction marks KKR’s latest investment in technology services and healthcare, which includes, but is not limited to, past and current investments including Cloudera, a provider of enterprise-grade, hybrid data management software in the United States; Ness Digital Engineering, a global full-lifecycle digital services transformation company; Yayoi, a software developer, distributor, and support service provider for small-and-medium-sized enterprises in Japan; Probe CX, a provider of outsourced customer experience and business process outsourcing solutions in Australia; MYOB, an Australian online business management company; Jio, a next-generation technology platform that provides digital services across India; Max Healthcare, a private hospital network in India; and JB, a pharmaceutical company specializing in branded formulations in India.

Additional details of the transaction are not disclosed.

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About KKR

KKR is a leading global investment firm that offers alternative asset management as well as capital markets and insurance solutions. KKR aims to generate attractive investment returns by following a patient and disciplined investment approach, employing world-class people, and supporting growth in its portfolio companies and communities. KKR sponsors investment funds that invest in private equity, credit and real assets and has strategic partners that manage hedge funds. KKR’s insurance subsidiaries offer retirement, life and reinsurance products under the management of Global Atlantic Financial Group. References to KKR’s investments may include the activities of its sponsored funds and insurance subsidiaries. For additional information about KKR & Co. Inc. (NYSE: KKR), please visit KKR’s website at www.kkr.com. For additional information about Global Atlantic Financial Group, please visit Global Atlantic Financial Group’s website at www.globalatlantic.com.

About Infinx Healthcare

Infinx offers scalable, AI-driven solutions to optimize the financial lifecycle of healthcare providers, enhancing all functions of patient access and revenue cycle management. By combining intelligent, cloud-based software driven by AI and automation with consultants and billing specialists, Infinx helps clients preserve and capture more revenue. Healthcare providers shift focus from burdensome administrative tasks to billable patient care. By partnering with Infinx, providers stay a few steps ahead of evolving government regulations and payer guidelines, allowing them to strategically growtheir business. Founded in 2012, Infinx has a global presence with teams in the US, India and the Philippines. Infinx solutions support 172,000 healthcare professionals across 4,000 facilities including ambulatory, acute care and post-acute care providers. For more information, visit www.infinx.com.

Media Contacts

For KKR
Wei Jun Ong
+65 6922 5813
[email protected]

AdFactors (for KKR India)
Jinal Parekh
+91 9869657529
[email protected]

For Infinx Healthcare
Erin Wabol
+1 727 599 7876
[email protected]