Global investment firm KKR and AI-driven healthcare revenue cycle solutions provider Infinx Services Private Limited (‘Infinx’ or the ‘Company’) today announced that a KKR-managed fund has acquired a significant minority stake in Infinx. This strategic investment aims to leverage KKR’s extensive expertise in the global healthcare and technology sectors to accelerate Infinx’s growth, expand its network, and support future acquisitions. Norwest Venture Partners, an existing shareholder, also participated in the transaction.
Founded in 2012 by Sandeep Tandon and Jaideep Tandon, Infinx offers innovative, data-driven revenue cycle management solutions, primarily focusing on the US healthcare market. Infinx’s Healthcare Revenue Cloud platform supports end-to-end revenue cycle functions through AI, automation, payer integration, and workforce management. The US healthcare market is currently valued at approximately $4.3 trillion, representing over 18% of the US GDP.
Infinx’s solutions are utilized by 172,000 healthcare professionals across 4,000 facilities, including ambulatory, acute care, and post-acute care providers. The company serves over 400 leading healthcare organizations, including hospitals, health systems, and outpatient healthcare providers. In 2023, Infinx was recognized as a top revenue cycle management (RCM) vendor by the Everest Group and Black Book Research.
“Digital transformation will play an increasingly important role in helping companies streamline complex processes and improve productivity. Considering this tailwind, we are pleased to invest in Infinx given its comprehensive suite of flexible, tech-enabled offerings, strong management team, and proven ability to serve healthcare providers”, said Akshay Tanna, Partner and Head of India Private Equity at KKR. “We look forward to leveraging KKR’s industry and operational expertise to further enhance Infinx’s scale and capabilities, and collaborating closely with Jaideep, Sudeep, and their talented team to take Infinx to its next stage of growth”.
Jaideep Tandon, CEO of Infinx, expressed enthusiasm about the partnership: “We are thrilled to collaborate with KKR, one of the most experienced investors in the global healthcare and technology sectors with a track record of supporting some of the world’s most notable and innovative companies. Infinx has been a leader in the healthcare revenue cycle and an early adopter of automation and AI technologies. With KKR’s support, network, and differentiated expertise, we are even better positioned to accelerate our growth and continue our investment in innovative solutions to help improve the financial health of healthcare providers”.
Tandon added, “Our customers rely on our solutions to reduce administrative burdens and revenue leakage so that they can focus on delivering exceptional care to their patients and broadening access to healthcare. This partnership with KKR will enable us to enhance our service offerings and support the evolving needs of the healthcare industry”.
This investment highlights KKR’s commitment to fostering growth and innovation in the healthcare sector, ensuring that Infinx continues to lead in providing advanced revenue cycle management solutions. The collaboration aims to drive further technological advancements and operational efficiencies, ultimately benefiting healthcare providers and their patients.
